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FAQ

1. What are the visiting hours for patients?

Visiting hours are from 4PM to 6PM daily. However, for ICU patients, visiting hours are restricted from 5PM to 6PM. Please check with the respective department for any exceptions.

2. How do I book an appointment with a doctor?

You can book an appointment online through our website, call our appointment desk at (+91) 9081610444 , or visit the hospital reception.

3. Do I need a referral to consult a specialist?

No, you do not need a referral to consult a specialist at DHS Multispeciality Hospital. However, if your insurance requires a referral, please ensure you have it.

4. What documents should I bring for my first visit?

Please bring a valid ID proof, previous medical records, test results, and any medications you are currently taking. For insurance-covered patients, bring your insurance card or relevant documents.

5. What payment methods are accepted at the hospital?

We accept cash, debit/credit cards, and digital payments such as UPI. We also offer insurance claim processing for our empaneled insurance providers.

6. Does DHS Hospital accept health insurance?

Yes, DHS Multispecialty Hospital is empaneled with various insurance providers. Click here to see complete list of empanelled companies. Please contact our billing department for further information at (+91) 9081021444

7. Can I get an estimate of my treatment costs?

Yes, you can request an estimate of your treatment costs from our billing department. Please note that final costs may vary depending on your treatment plan.

8. What services does the hospital offer in case of an emergency?

Our Emergency Department is open 24/7, equipped with advanced life-support systems, and managed by an experienced team of doctors and paramedics to handle critical cases. Please call on (+91) 9081610444 for any assitsance during a medical emergency.

9. Is there parking available at the hospital?

Yes, DHS Multispecialty Hospital provides ample parking space for patients and visitors.

10. Does the hospital offer ambulance services?

Yes, we offer 24/7 ambulance services. To request an ambulance, please contact our emergency helpline at (+91) 9081610444

11. How do I contact my doctor for follow-up questions after discharge?

You can contact your doctor via our reception or schedule a follow-up appointment online or by calling the hospital’s appointment desk on (+91) 9081610444

12. What specialties are available at DHS Multispecialty Hospital?

We offer a wide range of specialties, including cardiology, orthopedics, oncology, urology, gynecology, pulmonology, and many more. Visit our Departments section on the website for more details.

13. Are diagnostic services available at the hospital?

Yes, we provide a variety of diagnostic services, including laboratory tests, radiology (X-ray, ultrasound, CT scan), and pathology services.

14. What are the hospital’s policies regarding patient confidentiality?

DHS Multispecialty Hospital follows strict guidelines to maintain patient confidentiality. All patient records and information are securely managed and only shared with authorized personnel as per legal and medical protocols.

15. Can I bring food for the patient?

While we provide meals tailored to patient needs, you may bring food after consulting with the attending doctor to ensure dietary restrictions are followed.

16. How do I file a complaint or provide feedback?

We value your feedback. You can file a complaint or provide feedback by visiting the Feedback section on our website, contacting our patient relations desk, or emailing us at info@dhshospitals.com

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